Our People

Progress 2007 cont...

Communication and consultation

To help us meet our People Promise of providing 'a manager who helps me', we invest in understanding employee views. The annual staff survey Viewpoint is anonymous and confidential, and can be completed during working hours. As a result, more than 90% of employees take part. Employees are free to join unions in the countries in which we operate. In the UK we have an industry-leading partnership agreement with Usdaw and every store has a union representative.

We communicate with our staff through many channels, including staff question times, face-to-face briefings, publications and our intranet (The Hub). Head Office staff keep in touch with issues on the shop floor through our annual TWIST programme (Tesco Week In Store Together) and through 'Helping Hands': at peak shopping periods such as Easter and Christmas all Head Office staff go into stores to support store colleagues.

In March 2008 we introduced a free fortnightly staff newspaper called The One to all our UK stores, offices and depots, covering a wide range of Tesco news, features and staff views.