Key Performance Indicators
2008

Our Key Performance Indicators (KPIs) for 2008 are set out below. These highlight specific areas on which we will focus, and against which our performance will be measured throughout the coming year, though there are of course many other areas where we will continue to work to improve our performance, as highlighted throughout this Review. For the first time we have tried to ensure that our KPIs fully reflect our business across the world, demonstrating the importance we attach to being a responsible business wherever we operate.

Group KPIs

Environmental

  1. Reduce the CO2e emissions from our existing stores and distribution centres by at least 50% by 2020, against a baseline of 2006, with a reduction of 5% in 2008.
  2. Reduce by 50% the amount of CO2e used in our distribution network to deliver a case of goods by 2012, against a baseline of 2006, with a reduction of 10% in the UK in 2008.
  3. Reduce CO2e emissions from new stores by 50% on average by 2020, from a baseline of 2006, developing environmental format stores over 2008 with a view to rolling them out across the Group.
  4. The Sustainable Consumption Institute to have commissioned a programme of research that seeks to fulfil its stated vision. In 2008, at least nine research papers will be circulated within and beyond Tesco which contribute effectively to improved understanding of key sustainable consumption issues.
  5. Reduce water consumption per square metre by at least 2% against a baseline of 2006.

Ethical

  1. Develop a plan to increase the percentage of suppliers who view Tesco as trustworthy, reliable, consistent, clear, helpful and fair, building on the 92% of suppliers to our UK business who view us this way.
  2. Develop a plan to help suppliers improve labour standards in factories and farms supplying Tesco, building on existing expertise and experience, and including elements such as effective measurement of standards; rewards for success; and mechanisms for supporting poorly-performing suppliers.
  3. Invest in additional labour conditions expertise to enable us to work more closely with poorly performing suppliers and help them improve.

Charity

  1. Donate at least 1% of our pre-tax profits to charities and good causes in 2008.

Health and nutrition

  1. To get 3.5 million people active with Tesco in 2008.
  2. Increase the number of eligible own-brand lines with nutritional or front-of-pack GDA labelling to 78% of the total number of eligible brands in 2008 in our international business, building on the achievement of 100% GDA labelling in the UK for eligible own-brand products.

UK KPIs only

Environmental

  1. Trial the use of carbon labels on 100 products in-store in 2008 and develop customer literacy of product carbon footprints.
  2. Reduce carrier bag use by 50% by the end of 2008, against a baseline of 2006.
  3. Double the amount of customer recycling at sites where we introduce automated recycling units in 2008.
  4. Reduce the amount of packaging we use by 25% by 2010, against a baseline of 2006, with a reduction of 10% in 2008.
  5. Increase the proportion of waste from our UK operations that we divert from landfill from 70% in 2007 to 80% in 2009.

Suppliers

  1. Increase sales of local produce to £1 billion by 2011.

Health and nutrition

  1. All own-brand lines to be free from artificial colours, flavours and sodium benzoate by end of 2008.
  2. Introduce 50 new lines on our Healthy Living and Light Choices health brands, and double the number of products in our Tesco Disney Kids range, which are nutritionally balanced with no hydrogenated fat and no artificial colours, flavours or sweeteners, to make it easier for our customers to make healthy choices for themselves and their families.

Our people

  1. Our staff feel that they are treated with respect, irrespective of age, gender or ethnicity, to be measured by the number of positive responses to our staff Viewpoint survey being at least as good as the overall average among staff of different ages, genders and ethnicities.
  2. Support all our employees to develop their basic skills, including literacy and numeracy, and work towards relevant, valuable qualifications where appropriate. This will include ensuring that a further 350 people graduate from our apprenticeship programme this year, and that a further 800 join. We will also aim to get one in every 29 members of our store and distribution staff onto our Options development programme, helping our staff to develop their operating and leadership skills.
  3. Reduce our reportable accident rate in the workplace by 3% year on year.

View our 2007 KPI results