Tesco at a glance

In the last decade we have grown our business to be the world's third largest grocery retailer. We are determined to be a force for good wherever we operate.

Making Corporate Responsibility integral to our business is essential if we want to live our values as a responsible business. But we also believe that it is an opportunity for growth.

Our growth is based on our five-part strategy:

• core UK business;
• non-food;
• international;
• retail services; and
• community.

At the heart of our business is the customer. Our core purpose is to create value for customers to earn their lifetime loyalty. Our values, which underpin everything we do, are to be first for customers and to treat people how we like to be treated.

Our 'Steering Wheel' or balanced scorecard gives us the tools to deliver our strategy for growth. As well as customers, we must also consider the impact of our decisions on our people, our operations, finance and the community.

We have adopted this approach in each of the countries in which we operate. They all have different challenges and opportunities but in each we believe in the power of the consumer to drive positive change. Our Community Plans are aimed at realising this potential.